Terms and Conditions of Service
PAYMENT
- A non-refundable deposit of approximately 50% of your expected bill may be requested prior to your arrival.
- Accepted forms of payment are by cash in Euros, or Euro cheque drawn on a French bank account, or by PayPal in Euros only.
- It is possible to pay by credit card, but only through PayPal. We can send you a "request for payment" if requested.
- Euro cheques should be made out to "M et Mme Partridge".
- If you have a UK bank account, we do, upon request, accept UK Sterling cheques for the deposit.
- The exchange rate on the date of clearance will be used to calculate your outstanding balance. We use xe.com for current exchange rates and oanda.com for historic exchange rates.
- Confirmation of the reservation is not until the cheque is cleared.
- UK Cheques should be made out to "Mr. & Mrs. Partridge".
- To send cash by post is not permitted in French law.
- Failure to make a requested deposit may, at our discretion, be construed as a rejection of the booking, leading to the potential letting of the room to another.
- We will request the balance due upon your arrival, so please have it with you.
- An invoice/receipt can be provided upon request, after payment has been made.
ARRIVAL
- Check in time is from 5PM (1700) to 7PM (1900)
- If you should find that we are not in at the precise time that you arrive,
you will be welcome to leave your car(s) on our courtyard whilst you explore Mûr.
- If you are likely to arrive after 7PM (1900) you must
tell us, otherwise we may assume that you are not coming and thus let out the room to another.
DEPARTURE
- We ask that you vacate your room and return the keys to us
before 11AM (1100).
- For a payment of just 10 euros you can delay your departure
until 2PM (1400).
- Arrangements may be made after check out to store your luggage for
the day, but it may be in the garage or the barn!
CANCELLATION
- If you have made a deposit and you notify us sixty (60) or more days before your due arrival date that
you are not coming, we refund as follows ...
-
- For PayPal - refund by PayPal to PayPal account.
- For Credit Card through PayPal - refund by cheque (in euros) to be processed at your own expense.
- For cheques - refund by cheque (in euros) to be processed at your own expense.
- We make an administrative charge of 30% for all refunds.
NON-ARRIVAL
- All monies received are non-refundable upon failure to arrive.
- In order to protect yourself against losses due to non-arrival, we strongly advise that you take out holiday insurance.
MEALS
GENERAL
- If you have any special dietary requirements, it is best to inform us in advance so that we may stock up appropriately.
BREAKFAST
- The standard breakfast served is a continental breakfast.
- Breakfast is served at the time of your choice between 7AM (0700) and 9AM (0900).
- It is possible to arrange an earlier (or later) breakfast at any time, but we need to be forewarned.
PACKED LUNCH
- Packed Lunch consists of demi-baguette or sliced bread sandwich with fruit and bottled water or juice.
- Packed lunch must be ordered in good time so that we can get in fresh ingredients.
SERVICING THE ROOM
- During your stay, room servicing will normally occur in the morning. If you have not vacated the room before 11AM (1100), full servicing will be deferred until the following day.
- During your stay, if you do not require a room service, please leave your breakfast tray outside your door.
DURING YOUR STAY
- If you experience any problems during your stay, we would greatly appreciate it if you would express your concerns to us - it may be a problem that we can fix before you leave, or at least give advice or information. Remember that we, like you, want your stay to be as pleasant as possible.
Pear Blossom House
14 rue de la résistance
22530, MÛR-DE-BRETAGNE
France
0033 (0)2 96 26 07 89
contact@pearblossomhouse.com
GPS:
48°12"6' North
2°58"56' West
(48.201699, -2.982252)
