Terms and Conditions of Service
21st March 2008
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PAYMENT
- Accepted forms of payment are by cash in Euros, or Euro cheque drawn on a French bank account, or by PayPal in Euros only.
- A non-refundable deposit of approximately 50% of your expected bill may be requested prior to your arrival.
- If your bank charges the earth to write Euro cheques, a Sterling cheque drawn on a UK bank will be acceptable for the deposit.
- Your cheque guarantee card number must be written on the back of your Sterling cheque, or given to us upon request, else the cheque will be destroyed and your booking cancelled.
- If your dates are more than six months in the future, the cheque should be post-dated.
- Cheques should be made out to "Mr. & Mrs. Partridge".
- Alternatively, send Euro bank notes by International Recorded Delivery.
- Failure to make a requested deposit may, at our discretion, be construed as a rejection of the booking, leading to the potential letting of the room to another.
- We will return your deposit cheque, if you have made one, when you settle.
- We will request the balance due upon your arrival, so please have it with you.
- An invoice/receipt can be provided upon request, after payment has been made.
ARRIVAL
- Check in time is from 4PM (1600).
- If you are likely to arrive before 4PM (1600), we may,or may not, be in, but you are welcome to leave your car(s) on our courtyard and explore Mûr.
- If you are likely to arrive after 6PM (1800) you must tell us.
DEPARTURE
- We ask that you vacate your room and return the keys to us before 11AM (1100) - Late departure may result in a request for further payment.
- For a payment of just 10 euros you can delay your departure until 2PM (1400).
- Arrangements may be made after check out to store your luggage for the day, but it may be in the garage or the barn!
CANCELLATION
- If you have paid in full, we will refund 50% of your payment.
- PayPal - refund by PayPal
- Cash or Euro cheque - refund by cheque (in euros) to be processed at your own expense.
NON-ARRIVAL
- On the day after your failure to arrive, if you have made a deposit, the cheque will be irrevocably deposited.
BREAKFAST
- Breakfast is served at the time of your choice between 7AM (0700) and 9AM (0900).
- It is possible to arrange an earlier (or later) breakfast at any time, but we need to be forewarned.
- If you have any special dietary requirements, it is best to inform us in advance so that we may stock up appropriately.
DURING YOUR STAY
- If you experience any problems during your stay, we would greatly appreciate it if you would express your concerns to us - it may be a problem that we can fix before you leave, or at least give advice or information. Remember that we, like you, want your stay to be as pleasant as possible.
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